Last Updated: June 7, 2025

This Privacy Policy describes how the Snaring National Advisory Group (“we,” “us,” or “our“) collects, uses, and protects the personal information you provide when using the contact form on our website: http://snag.org.za.

1. Information We Collect Through Our Contact Form

When you use our contact form, we collect the following personal information:

  • Name: To address you appropriately in our response.

  • Email Address: To reply to your inquiry.

  • Phone Number: To contact you if needed regarding your message.

  • Subject: To help categorize and prioritize your inquiry.

  • Message Content: The details of your inquiry, request, or feedback.

  • IP Address (automatically collected): For security purposes, including spam prevention and abuse detection.

2. How We Use Your Information

We use the information collected via the contact form exclusively for the following purposes:

  • To respond to your inquiries, requests, or feedback.

  • To protect the security of our website and prevent spam or misuse.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to external parties.

Your information may be accessed by authorized personnel within SNAG for the purpose of responding to your inquiry. We may also share your information with trusted third-party service providers who support our operations—such as web hosting services—under strict confidentiality agreements.

We may disclose your information only when required by law, to enforce our site policies, or to protect the rights, property, or safety of SNAG or others.

4. Data Security

We take the security of your personal information seriously. Measures we have implemented include:

  • SSL/TLS Encryption: Data sent via the contact form is encrypted in transit.

  • Access Controls: Only authorized personnel can access your submitted data.

  • Regular Security Reviews: We routinely evaluate our security systems to mitigate risks.

While we follow best practices to protect your data, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your contact form submissions only for as long as necessary to fulfil the purpose for which they were collected, or as required by applicable law.

In general, we retain submissions for up to 12 months after your inquiry is resolved, unless a longer retention period is legally required.

6. Your Data Protection Rights

Subject to applicable data protection laws, you may have the following rights regarding your personal information:

  • Right of Access – You may request access to the data we hold about you.

  • Right to Rectification – You may ask us to correct inaccurate or incomplete data.

  • Right to Erasure – You may request the deletion of your data under certain conditions.

  • Right to Restrict Processing – You may ask us to restrict how we process your data.

  • Right to Object – You may object to our use of your personal data in specific circumstances.

  • Right to Data Portability – You may request that we transfer your data to another organisation or to you.

We will respond to valid requests within one month. To exercise any of these rights, please contact us at:

Email: info@snag.org.za

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and the updated policy will take effect immediately upon posting. We encourage you to review this page regularly to stay informed of how we are protecting your data.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the way we handle your personal information, please contact us: